Frequently Asked Questions
On this page, you'll find the most frequently asked questions and solutions. Simply start by clicking an appropriate category from below. Alternatively, you can also start by searching the FAQ. Could not find the answer you were searching for? No worries, we got you covered. Please create a new support ticket and we’ll get back to you.
Howto search and find parts on the website
How do I search for a model?
If you know your model type then select from the model list – if you are not sure of your model type, or it is not listed then simply leave it empty.MODEL
Next, start typing the model's name. Notice that our website automatically tries to suggest a model name. If any of the suggestions corresponds with your model, then select that model and the website will automatically jump to the correct web page.HONDA > VIN SEARCH
For some makes, there is also an opportunity to search using your machines' VIN ( Vehicle Identification Number). Either complete the VIN code or the model name.RESULTS
If our website does not give any suggestions, then click search and you'll be taken to the results page.MODEL CODES
It is also possible to find the parts using the "model code". Here are the lists of model codes that we know of:
Can I search parts by using a part number?
If you want to search a product by using a part number, then simply type in the part number in the designated fields. You can search by part number in two ways:
- Type in the complete part number and hit "search";
- You can search by part number, using the model code. For this feature complete the field "Model Code" and hit "search".
Are all parts new or used?
All items we offer are in new and unused condition. Original classic parts for older models may show shelfware due to aging. Sometimes items are packed in a non-original packaging.
What does a product column contain?
In the products column from the parts list, you see relevant information about the product; click or hover over the "more info" link to view more details. You can also click on the product name to view the product detail page.
What are area codes?
The area code refers to the specific area this item was produced for. This has to do with local requirements. Make sure that you select the product that matches the area code for your machine. Currently we only have Honda area codes listed. The are two types op area codes, one for cars and one for two-wheelers and ATV's.
What are serial numbers?
If a specific serial number range is mentioned, please check if this relates to your machine. For example if your vehicle has serial number 1100210 and a specific part was produced for serial number range 1000100 ~ 1100100 then this means this item has not been produced for your vehicle.
What is the REF.NO?
The reference number (REF.NO) is a number in a schematic to identify a product.
What does quantity mean?
This refers to the recommended quantity to replace. You may adjust to any desired quantity. Please note that the available quantity always overrules the recommended quantity.
How do I use the watchlist?
With a watchlist you can keep track of products without having to buy them immediately. Each watchlist that you create can contain several products. When you are at a product page, you can add the product by clicking "add to watch list" button. Please note that we can’t guarantee that items on your watch list will ever become available.