Frequently Asked Questions

On this page, you'll find the most frequently asked questions and solutions. Simply start by clicking an appropriate category from below. Alternatively, you can also start by searching the FAQ.

Important information concerning the Corona virus and shipping

Corona and Shipping

Dear CMS customer,

As you are all aware, there is a lot going on around us with the continuous spread of the corona virus. Like everybody else, we are taking the necessary measures to make sure that our CMS team and their families, our customers and our suppliers are not getting affected by this pandemic.

Despite the fact that the situation can change every hour, we are grateful that at this moment the team CMS is still healthy, fully operational and able to serve you in the best way we can.

Every order will from now cautiously be checked on any delivery restrictions:

  • If there are no restrictions, we will ship your order ASAP so that you are able to do some nice restoration work during these tough times;
  • If there are shipping restrictions, we will still prepare your order and try to find a solution to ship as soon as possible.

If for whatever reason your order is not delivered, please contact our customer support desk by opening a support ticket on our website or call us on +31 (0) 320-265120.

Stay safe and happy restorations!

Team CMSnl



search our FAQ

Read more