frequently asked questions: Ordering
Here are the most common questions and answer of buying and ordering from this website. You' ll find info on security, creditcards, VAT, etc.
questions
- Secure orders
- Secure Payment
- Paying with creditcard / CVV2
- How do I convert your prices in another currency
- Do I have to pay VAT / TAX ?
- Payment Methods We accept
- Can I order by phone?
- VAT Refunding for companies
- How can I change my country ?
- What is the minimum order value?
- What if my country is not listed ?
Secure ordersAll the orders are processed over a secure line. |
Secure Payment
Transactions effected through CMS are rendered secure by the Ogone payment system (www.ogone.com). All information exchanged to process the payment is encrypted using the SSL protocol. This data cannot be detected, intercepted or used by third parties, and is not kept on our computer systems. Ogone is a technical service provider, and does not take care of disputes linked to the orders. These should be settled directly with CMS and/or your bank. For further information on Ogone you can click here (www.ogone.com) or contact the company using the following e-mail address: support@ogone.com. |
Paying with creditcard / CVV2What is CVV2? How to find your CVV2 number: |
How do I convert your prices in another currencyIf you want to know how much money a product in your currency is, you can choose from online tools that can calculate the price for you. To calculate the price of an item in your currency, you can use the free online currency converter |
Do I have to pay VAT / TAX ?Value Added Tax, VAT, is a general consumption tax assessed on the value added to goods and services. It is a general tax that applies, in principle, to all commercial activities involving the production and distribution of goods and the provision of services. It is a consumption tax because it is borne ultimately by the final consumer. It is not a charge on companies. It is charged as a percentage of price, which means that the actual tax burden is visible at each stage in the production and distribution chain. It is collected fractionally, via a system of deductions whereby taxable persons (i.e., VAT-registered businesses) can deduct from their VAT liability the amount of tax they have paid to other taxable persons on purchases for their business activities. This mechanism ensures that the tax is neutral regardless of how many transactions are involved.
EU countries are: Keywords: VAT , Value Added Tax |
Payment Methods We accept
Netherlands: Germany:
Rest of world: No Payment methods other then the above described are accepted. |
Can I order by phone?
In our endless quest to operate our business as economically as possible, to ensure our prices are as competitively priced as possible, we operate online sales only. |
VAT Refunding for companiesPlease read all the official VAT information for traders at the website of the EC. |
How can I change my country ?If you want to change your country, please go to "my account" > Change personal details. Please contact us if you require help. |
What is the minimum order value?CMS operates a 10 Euro minimum order value to ensure a cost efficient operation. |
What if my country is not listed ?We regret that we are unable to ship to countries not listed. solution: Perhaps you have a friend living in one of the listed countries that can handle an order for you. |
The security code on a Discover Card is the last 3 digits of signature strip on the back of your card. A Discover card is shown above with the security code highlighted.
The security code on an American Express Card is the 4 digits that are above and to the right of your credit card number on the front of your card. An American Express card is shown above with the security code highlighted.
